Skip to main content

IMPORTANT - Product End of Life Statement - IMPORTANT

Request RE, Survey, and Calendar 1.5 Support Ending December 31, 2020
Contact Kinetic Data Support with Questions
Kinetic Community

ServiceNow Object Retrieve

Generically retrieves an object from a ServiceNow table when given a table name and an id


By downloading this file, you acknowledge that you agree to our Terms of Service

Detailed Description

This handler allows the generic retrieval of a ServiceNow object when given a table and an id. Using the ServiceNow REST API and basic authentication, a URL is built up to retrieve a record from a table by its sys_id. If that REST call successfully finds the record attached to that Id, a JSON representation of the object will be returned as handler results.


Name Description
Table The name of the table to retrieve info from (ie. change_request,incident, task,etc).
Id The id of the object to retrieve.

Sample Configuration

Parameter Example Configuration
Table incident
Id 85071a1347c12200e0ef563dbb9a71c1


Name Description
Object JSON A JSON representation of the returned ServiceNow object

Change Log

Version Date Description
1 2017-09-14 * Initial version. See README for details.