SMTP Email With Attachment Send

This handler builds and sends a plaintext or HTML encoded email (with an optional attachment) directly to the specified email server specified by the associated task info values.

 

IMPORTANT:  To use this handler you must remove the mail.jar file from thekineticTask application.  The mail.jar file is stored in the following directory kineticTask/WEB-INF/lib.  This will require you to restart your web server as well.  This is necessary because mail.jar is an unused jar file and it creates a conflict with a library used by this handler.  This step will not be necessary

with versions of Kinetic Task 1.0.3 or later because mail.jar will no longer be distributed with the application.

When an HTML body is set, the handler will replace images that have a fully qualified source that is prefixed with the string 'cid:' with embedded images. This includes the image files directly into the email rather than requiring the email client to load them from the Internet.

 

This handler: SMTP Email with Attachment Send works with this handler Kinetic Request Attachment Retrieve

The use of these two Handlers in a Task tree will allow you to retrieve an Attachment submitted from a Service Item and then email that Attachment file.

The Kinetic Request Attachment Retrieve handler has two fields to populate:

Content Type 
Attachment Question Menu Label

The Content Type field is a drop down with two options:

Plain 
Base64

Select Plain if the attachment file is a simple .txt file. Select Base64 for all other file types (.xls, .pdf, .zip).
The SMTP Email with Attachment Send handler has the following field:
Attachment Encoding

The Attachment Encoding field is a drop down with two options:
Plain 
Base64

Select Plain if the attachment file is a simple .txt file. Select Base64 for all other file types (.xls, .pdf, .zip).
NOTE - This must match the value that you entered you entered into the Content Type field on the 
Kinetic Request Attachment Retrieve handler.

You would also enter the Results values (from the kinetic_request_attachment_retrieve handler) into the following fields:

Attachment File Name:
Attachment File Content:

NOTE: Image files are not yet supported.