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Request RE, Survey, and Calendar 1.5 Support Ending December 31, 2020
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Kinetic Request Submission Build Attachment URL

Builds and returns URL for a file download of an attachment that was uploaded as a question answer.


By downloading this file, you acknowledge that you agree to our Terms of Service

Detailed Description

Note that this handler will return empty values if the attachment question specified was not answered on the submission.  Also note that this handler will raise an exception if the specified menu label is not a question on the service item.


Name Description
Question Menu Label The menu label of the question whose attachment answer we want to generate an HTML link to.
Customer Survey Instance ID Instance ID of the customer request.
Survey Template Instance ID Instance ID of the Service Item Template.

Sample Configuration

Parameter Example Configuration
Question Menu Label AttachmentOne
Customer Survey Instance ID AG00505696001CAWPlTQLiqjHwxtwG
Survey Template Instance ID KS001C23432DF0a0rRTQNTmqAAPDMA


Name Description
URL The URL of the file download link generated by this handler.
File Name The name of the attachment file that was the answer to the specified question.

Change Log

Version Date Description
2 2014-03-07 This handler is safe to use in a subtree because it does not rely on any @base 
information to process. All data is passed into the handler as parameters.
1 2011-06-09 Initial version