Skip to main content

IMPORTANT - Product End of Life Statement - IMPORTANT

Request RE, Survey, and Calendar 1.5 Support Ending December 31, 2020
Contact Kinetic Data Support with Questions
Kinetic Community

Kinetic Request Answers All Retrieve

Retrieves Submission Answers. For use inside of subtrees/routines.


By downloading this file, you acknowledge that you agree to our Terms of Service

Request RE pre 5.2 version users should use this version:

Request RE 5.2 version or greater users should use this version:

Detailed Description

Retrieves a specific submission's answers. This is useful for inside subtrees/routines because it allows you, after this handler is run, to have the equivalent of the @answers references available. 

This handler will format the results as such:

      <result name="Notes">asdf</result>
      <result name="Submitter First Name">Allen</result>
      <result name="Submitter Last Name">Allbrook</result>
      <result name="Submitter People Number">PPL000000000013</result>
      <result name="Submitter Email Address"></result>
      <result name="Submitter Network Id">Allen</result>
      <result name="Submitter Remedy Id">Allen</result>
      <result name="Requested For Cost Center">225276-B</result>
      <result name="Requested For Department">Customer Service</result>
      <result name="Requested For Email"></result>
      <result name="Requested For Employee Type">Office-Based Employee</result>
      <result name="Requested For First Name">Allen</result>
      <result name="Requested For Last Name">Allbrook</result>
      <result name="Requested For Manager Remedy Id">Allen</result>
      <result name="Requested For Network Id">Allen</result>
      <result name="Requested For Office Location">United States</result>
      <result name="Requested For Region">Americas</result>
      <result name="Requested For Remedy Id">Allen</result>
      <result name="Requested For Site">Headquarters, Building 1.31</result>
      <result name="Requested For Work Phone Number">1 212 555-5454 (11)</result>
      <result name="Validation Status">Draft - Incomplete</result>
      <result name="Request Status">Open</result>
      <result name="Save For Later Sw">No</result>
      <result name="Validation Test">1234</result>
      <result name="area code">asd</result>


Name Description
Submission ID CustomerSurveyInstanceId or CustomerSurveyID (KSR) on the Request

Sample Configuration

Parameter Example Configuration
Submission ID AG001C29DAE499hgQTVA3dZHAQ7-0A


Name Description
result The XML string of the dataset.

Change Log

Version Date Description
1 2014-09-12 Initial Version
2 2015-12-18 Modified to use 5.2 unlimited answer functionality.