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Request RE, Survey, and Calendar 1.5 Support Ending December 31, 2020
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Kinetic Request Answer Update

Kinetic Request Answer Update updates an Answer value for an existing Request


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Request RE pre 5.2 version users should use this version:

Request RE 5.2 version or greater users should use this version:

Detailed Description

Kinetic Request Answer Update updates an Answer value for an existing Request. If the Answer is mapped to an Attribute, this handler will automatically update the Request's Attribute or other mapped Field as well.


Name Description
Submission Instance ID The Instance ID of the Request to update.
Template Name The Name of the Request Template used by the Submission being updated. This value is used
to find the correct Question in KS_SRV_SurveyQuestion so that the Question Name can be
used as a parameter rather than the Question Instance ID.
Question Name The Name value for the Question in KS_SRV_SurveyQuestion. This value is used in conjunction
with the Template Name parameter to find the correct Question.
Question Value The new Value for the Question. Note that the Value is limited to 255 characters.

Sample Configuration

Parameter Example Configuration
Submission Instance ID <%=@dataset['OriginatingID']%>
Template Name New Hire Onboarding
Question Name Alternate Email
Question Value


Name Description
Value Returns the post-update Answer Viewer Value from the updated Question.

Change Log

Version Date Description
1 2/24/2012 Initial Build
2 3/16/2012

 - Updated parameters to take Question Name rather than Question Instance ID

-  Changed Update routine to also update Mapped Attributes if they exist for the Question

3 8/28/2014

- Removed limit on answer size (was 255)

-Updated handler to update an existing answer or create an answer if one is not present (instead of erroring if one is not present).

4 9/4/2015 -Fixed issue with multiple templates with the same name across catalogs
5 12/18/2015 -5.2 update, Handles 5.2 unlimited answers.