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BMC ITSM8 Associations to Asset Create

Creates a relationship between a CI and another record using the AST:CMDB Associations form. One AST:CMDB Associations record is created, which creates the relationship from the asset to the other record. The other half of the relationship (from the other record to the asset) needs to be created as well.


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Detailed Description

This handler creates a record in the AST:CMDB Associations form based on the information input by the end user, and returns the Request ID of the record  created.  The handler is just half of the equation. It should be used in conjunction with bmc_itsm8_assoc_to_X_create where X is the type of record you are creating an association with, ex. change, incident, contract.


Name Description
Parent Dataset ID The Dataset ID, usually BMC.ASSET. 
Lookup Keyword  Lookup Keyword relates (Class ID of the Asset - ex: MAINCHANGE, MAINHELPDESK, BMC_COMPUTERSYSTEM, not required on contract relationships)
Form Name 01 Form Name01 (Ex: CTR:MasterContract, HPD:Help Desk, CHG:Infrastructure Change)
Form Name 02 Form Name02 (Ex:  AST:ComputerSystem) default: AST:ComputerSystem
Asset Reconciliation ID The asset's reconciliation identity
Form Name01 ID INC ID, Change ID, The contract's instance ID, etc
Form Name01 Desciption INC ID: Summary, Change ID: Summary, Contract Name, etc
Association Type Association type (ex: 'Related to'). default: Related to 
Request Type Request Type (Ex. Contract, Infrastructure Change, Incident, etc)
Consolidated Status Consolidated Status (status of Form Name01 record, Ex Executed for Contract, Scheduled for Change, etc)

Sample Configuration

Parameter Example Configuration
Parent Dataset ID BMC.ASSET
Lookup Keyword  MAINCHANGE
Form Name 01  CHG:Infrastructure Change
Form Name 02 AST:ComputerSystem
Asset Reconciliation ID RE005054661F4Us1NYA8XgpDab 
Form Name01 ID CRQ000000012352
Form Name01 Desciption CRQ000000012352: Install Windows 7 Patches 
Association Type Related to 
Request Type Configuration Item
Consolidated Status Scheduled


Name Description
CHG:Associations Entry ID The 'Association ID' (field 1) of the generated relationship.

Change Log

Version Date Description
1 2015 Initial Version