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BMC ITSM7 Approval Approve

This handler approves a specific AP:Detail-Signature record.


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Detailed Description

This handler approves a specific AP:Detail-Signature record. If the approver specified is actually an alternate, the approval will note the approver they are an alternate for as the approver and them as the alternate. If the approver specified is not a valid approver or alternate, the handler will error.

Note that the record ID is a join form record ID and is the two 15 digit numbers separated by a pipe character. 


Name Description
Approver The approver the handler should log in as. This should be the approver for approvers and the alternate if an alternate is approving.
Approval Record ID The unique ID (field 1) for the Approval Detail-Signatre Record to be approved.
Approval Status Whether the approval was approved or rejected. Valid Values: Approved, Rejected, Hold, More Information, Cancelled
Approval Comments Any comments provided.

Sample Configuration

Parameter Example Configuration
Approver Demo
Approval Record ID 000000000000025|000000000000023
Approval Status Approved
Approval Comments  


Name Description
Date Approved The Date/Time that the Approval was submitted.

Change Log

Version Date Description
1 01-Aug-2014 Initial version