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Remedy Generic Query Retrieve

Retrieves a single Remedy entry related to the form name and query specified.

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remedy_generic_query_retrieve_v2.zip

Detailed Description

This handler returns all the fields for the request id provided in the form specified. This is returned in XML format (like below).

000000000000001 Action Request Installer Account Mon Apr 25 16:42:22 -0400 2011 Demo Wed Dec 07 11:46:47 -0500 2011 Current

Parameters

Name Description
Remedy Form: Remedy Form Name (not display name), eg. People is CTM:People
Query: Advanced Search Query of the record to retrieve

Sample Configuration

Parameter Example Configuration
Remedy Form:
Query:

Results

Name Description
field_list
#FIELD NAME PLACE HOLDER#
Handler Error Message

Change Log

Version Date Description