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Creates an email message on the AR System Email Messages form. This handler allows sending of emails using Remedy directly, without using message templates. This can be helpful in situations where data from more than one source (ex. a work order and the service item) need to be displayed in the email.
|To||The address the email message will be sent to.|
|Subject||The subject of the email message.|
|Body||The body of the email message.|
|Priority||The priority associated with the email message.|
|Submitter||Remedy User ID to be listed as the submitter of the email message.|
|To||<%= @answers['Requested For Email'] %>|
|Subject||Service Request Update|
|Body||The <%=@dataset['Service Item Name']%> request you submitted has been updated.|
|Entry Id||The Entry Id of the Email Message record that was created.|
|3||10 Dec 2014||Updated to work with Task 4 or Task 3|
|2||6 Mar 2014||This handler is safe to use in a subtree because it does not rely on any @base |
information to process. All data is passed into the handler as parameters.
|1||19 Apr 2010||Initial Version|