Skip to main content

IMPORTANT - Product End of Life Statement - IMPORTANT

Request RE, Survey, and Calendar 1.5 Support Ending December 31, 2020
Contact Kinetic Data Support with Questions
Kinetic Community

Chapter One - Overview

Kinetic Task is a comprehensive tool for creating and administering task flows of all types using a variety of source systems, including BMC Remedy Action Request System®. You can generate task trees/flows quickly to automate solutions like Remedy ITSM, Salesforce, Oracle Identity Management, and more.

Kinetic Data and Expanding Horizons

Kinetic Task 3.0 exposes the advanced workflow automation that has been proven in Kinetic Request to any application.  Task trees can now be developed, using existing handlers, to automate solutions like Remedy ITSM, Salesforce, Oracle Identity Management.  This list is limitless!

Kinetic Task User and Management Guide

This manual provides processes and procedures to create sources and task trees, as well as manage and administer task for your organization.

Who Should Read This Manual?

To use Kinetic Task, you must have user privileges. See Users and Groups Administration.

The guide is aimed at users that will be performing Task Administration, Tree development, and Task Management. It is also helpful for users who want to understand how task trees are constructed.

Other Documentation

links to other docs - TODO