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IMPORTANT - Product End of Life Statement - IMPORTANT

Request RE, Survey, and Calendar 1.5 Support Ending December 31, 2020
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Chapter One - Overview

Kinetic Task™ is an advanced automation engine that extends approvals and task management to BMC® Remedy® and third-party enterprise applications.

Who Should Read This Manual?

To install Kinetic Task™ software, the person performing the installation must be a Remedy Administrator and have some knowledge and access to your intended web server.  This guide is intended for AR System administrators, not users or managers.



The following requirements must be met to install Kinetic Task

  • BMC Remedy AR Server 7.0 or greater
  • 32-bit Java Development Kit (JDK) version 1.5 or greater (required only if Tomcat will be installed on this server)
  • if Tomcat is not to be installed, a stand-alone Servlet Engine such as Apache Tomcat 5.5 or greater using a 32-bit JDK version 1.5 or greater is required



For customer service support, go to the support section of our web site or call 651-695-8566.