Create a Complete Task Tree that creates an entry in the Sample Incident Remedy form.
From a service item you have created, create a Task Tree. The tree should be a Tree Type of Complete, give it a name and author, and place something descriptive in the notes
Configure a node to create a Sample Incident. For this activity, key in static values in the parameters displayed and give your node a meaningful name. Don’t forget to save your tree.
To test, submit your service item and verify that an Incident has been created.