|Remedy||AR Server v6.0.3 or greater|
|Web Application Server|| |
Java Servlet Container (Servlet spec 2.3, JSP spec 1.2)
|Java||32-bit Java 1.5.0 or greater - MUST be 32-bit|
|Architecture||Click for Architecture Requirements |
The installation guide for Kinetic Request can be found here.
The full installation package, including a Windows based installer, can be downloaded here.
If the link above for the download file does not work, the file is available in the Attachments section below. You must be logged in to see the files in the Attachments section..
The upgrade package can be downloaded here.
The upgrade guide will be located in the \Docs directory once you have unzipped the file.
If you are using Dev Studio for importing Remedy files, you MUST be in Base Development Mode.