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Kinetic Community


Use the below links and instructions to dowload and update Kinetic Request/Survey to version 4.4.1. Note: Kinetic Request and Kinetic Survey use the same files and follow the same installation/upgrade procedure.  The information provided below applies to both applications.


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Remedy AR Server v6.0.3 or greater
Web Application Server

Java Servlet Container (Servlet spec 2.3, JSP spec 1.2)

  • Examples
    • Tomcat 5.5+

    • WebSphere 6.1+ 

    • WebLogic 9.0+


Java 32-bit Java 1.5.0 or greater - MUST be 32-bit
Architecture Click for Architecture Requirements



If the link above for the download file does not work, the file is available in the Attachments section below.