v04.04.00
Use the below links and instructions to dowload and install/update Kinetic Request/Survey to version 4.4.0.
Note: Kinetic Request and Kinetic Survey use the same files and follow the same installation/upgrade procedure. The information provided below applies to both applications.
Requirements
Remedy | AR Server v6.0.3 or greater |
Web Application Server | Java Servlet Container (Servlet spec 2.3, JSP spec 1.2)
|
Java | 32-bit Java 1.5.0 or greater - MUST be 32-bit |
Architecture | Click for Architecture Requirements |
Installation
The installation guide for Kinetic Request can be found here.
The full installation package, including a Windows based installer, can be downloaded here.
If the link above for the download file does not work, the file is available in the Attachments section below.
Upgrade
The file is available in the Attachments section below. If using Dev Studio, you MUST be in Base Development Mode.