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User Manual for version 5.1 of Kinetic Request.
Topics
The purpose of this chapter is to provide Kinetic Request system administrators with definitions of user groups to apply within the Remedy user setup and security, which allows you to understand how to manage security. Typically, Remedy administrators assign and manage groups and users.
Allows non-Request Managers to access, search, and report on requests.
Explanation of the included reports and how to use them.
Explains how to utilize the force password change in Remedy with Kinetic Request.
