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Configuration Items Tab

The configuration items tab displays information on the configuration of your system.  This is typically used during the installation of the application and does not need to be changed unless your environment changes.

Add a Configuration Item

  1. From Configuration Manager click the Configuration Items tab and click Add.
  2. Make a selection from the Configuration Type drop-down list box.
  3. Select a Locale from the drop-down list box if appropriate. For example: English (Canadian).
  4. Select a Status from the drop-down list box.
  5. Select a Property from the drop-down list box. For example: Remedy Property or Web Property.
  6. Enter your configuration value in the Configuration Value field. For example: Submit if you select Submit Button Text for theConfiguration Type.
  7. Click the ellipses () next to the Configuration Value field to add, edit or delete content in that field.
  8. Click the Save button. Your new Configuration Item is saved.


Modify a Configuration Item

  1. Click on the Configuration Item in the table.
  2. Click the Modify button.
  3. Make your modifications to the Configuration Type, Locale, Status, Property and/or Configuration Value fields.
  4. Click the Save button.