Add a tutorial to your user guide
Tutorials describes steps for completing an end-user task. To mark a tutorial, add any of the following tags to any page:
article:task-tutorial-beginnerarticle:task-tutorial-intermediatearticle:task-tutorial-advanced
Add a troubleshooting page
Troubleshooting pages are for users to identify reasons and fixes for problems. To mark a troubleshooting page, add the tag article:task-troubleshooting to any page.
Add a reference page to your user guide
Reference pages list essential facts about a feature or system. To mark a reference page, add the tag article:reference-feature to any page.
Enter guide description here.
Topics
Covers the options on the left side of the Service Catalog Console.
Search Across Service Items
Report over Multiple Service Items.
Create Email Templates for Messaging
Create Lists to track Customers and send them requests
Maintain integrated forms and Data Sets.
Maintain Reports stored within Remedy.
Manage the web server portion of the Kinetic Task Engine.
Manage the web portion of the Kinetic Bridging application.
