KS_SAMPLE_Incident

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This form is used as an Incident Management Tool.

Details

This form contains the following fields:

Label	Field	ID	Type	Table Form	Table Qualification	Field As Column
Summary	Summary	536870915	Character
Description	Description	240000007	Character
Company	Company	720000000	Character
Category	Category	200000003	Character
Type	Type	200000004	Character
Item	Item	200000005	Character
Work Log	Work Log	240000008	Diary
CI	Configuration_Item	700002008	Character
Request ID	Request ID	1	Character
Group+	Assigned To Group+	240000006	Character
Individual+	Assigned To Individual+	240000015	Character
Impact	Impact	300836800	Selection
Case Type*	Case Type	260000130	Selection
Status	Status	7	Selection
Pending	Pending	240000011	Selection
Closure Code	Closure Code	240000010	Selection
Escalated?	Escalated?	250000023	Selection
Priority*	Priority	260000126	Selection
Urgency	Request Urgency	240000009	Selection
AR Login	AR Login	240000005	Character
Name	Requester Name+	240000001	Character
Phone	Phone Number	240000002	Character
Last Name	Last Name	240000003	Character
First Name	First Name	240000003	Character
Email Address	Email	260000002	Character
Region	Region	200000012	Character
Site	Site	200000007	Character
Department	Department	200000007	Character
Office	Office	240000111	Character
Source*	Source	260000128	Selection
Address 1	AddrLine1	720000001	Character
Address 2	AddrLine2	720000002	Character
City	City	720000003	Character
State/Prov	State/Prov	720000004	Character
Postal Code	Postal Code	720000005	Character
Country	Country	720000006	Character
Table Field	Table Field	536870919	Table Field	KS_SAMPLE_ Association	( 'ID 2' = $Request ID$) AND ( 'Schema 2' = "SAMPLE_ INCIDENT" ) AND ( 'Status' = "Active")	( 'ID 2' = $Request ID$) AND ( 'Schema 2' = "SAMPLE_ INCIDENT") AND ( 'Status' = "Active")
instanceId	instanceId	179	Character
zTmpID	zTmpID	200000105	Character
zTmpApplicationName	zTmpApplicationName	200000106	Character
_SurveyID	_SurveyID	700002004	Character
_SurveyName	_SurveyName	700002005	Character
_EventName	_EventName	700002007	Character
_TempID	_TempID	700002003	Character
_FireQualString	_FireQualString	700002006	Character
_IntegrationOperationID	_IntegrationOperationID	700002012	Character
_IntegrationID	_IntegrationID	700001560	Character
_Mapping_Data_Set	_Mapping_Data_Set	700000829	Character
CustomerSurveyInstanceID	CustomerSurveyInstanceID	700000830	Character
_CustomerSurveyStatus	_CustomerSurveyStatus	700000831	Selection
_CustomerSurveyURL	_CustomerSurveyURL	700000833	Character
Link Id	Link Id	700111111	Character

An Excel file containing this table is attached here.

If you would like to download and import this form into your Remedy environment the definition file can be downloaded here.

Handlers

The following Handlers have been created for this form:

Kinetic Sample Incident Create

Kinetic Sample Incident Retrieve