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IMPORTANT - Product End of Life Statement - IMPORTANT

Request RE, Survey, and Calendar 1.5 Support Ending December 31, 2020
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Overview

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Kinetic Survey and Kinetic Request are comprehensive tools for creating and administering surveys, requests, and forms of all types using BMC Remedy Action Request System®. You can generate requests quickly across large or small groups with questions specifically tailored your customers.

Kinetic Data and BMC Partnership

As a BMC/Remedy user, you know that Remedy delivers service management software solutions that enable your organization to automate and manage internal and external service and support processes. As a BMC Solutions Partner, Kinetic Data delivers Remedy system enhancements expanding Remedy capabilities and processes that save you time while providing results faster and more efficiently.

Goals for Class

  • Understand how Kinetic Survey and Kinetic Request integrate with other Remedy forms
  • Installation issues
  • Application Architecture
  • Bridge Manager
  • Brief introduction to Task Handlers