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BMC® Remedy® Ars Adapter


The Ars Adapter is an adapter that is installed into Kinetic Bridgehub that allows access into BMC Remedy servers version 7.0.1 or higher


Note: Check to ensure that this adapter isn't already installed into your bridgehub as part of the base installation before undertaking the installation tasks.

  • Download the kinetic-bridges-adapter-ars.jar file and it's dependencies here.
  • Put all of the downloaded files into the WEB-INF/lib folder for you kinetic-bridgehub installation
  • Restart the tomcat that your kinetic-bridgehub installation is located in


Configuration Values

Name Description
Username Remedy login name
Password Remedy password
Server Remedy server name or IP Address
Port Remedy TCP Port
Prognum Remedy RPC Prognum

Example Configuration

Name Value
Username Demo
Password secret-password
Port 3000
Prognum 0

Structures, Fields, and Queries


  • The structure can be any Form Name 


  • Possible fields are the Field Display Names for a form


  • The query structure follows the same structure as a Remedy Qualification


v1.0.1 (2016-08-23)

  • Sorting records fixed
  • Changed Password to a sensitive property.

v1.0.0 (2015-12-18)

  • Initial Version