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IMPORTANT - Product End of Life Statement - IMPORTANT

Request RE, Survey, and Calendar 1.5 Support Ending December 31, 2020
Contact Kinetic Data Support with Questions
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Product Description

Overview

Request Core Edition (CE) is a low code form builder for service catalogs, self-service, and request management.

Details

Hierarchy

Space

Highest level container in Kinetic Core. A Space can have multiple Kapps. Users are specific to a Space.

Kapp

A Kinetic Application within a Space. For this documentation that application is a catalog of Request Core Edition. Most customers will have multiple Kapps (Catalogs) within a Space.

Form

The web page or collection of pages that a customer sees within a Kapp. For example it is the portal page and service pages within a catalog. Individual Forms are specific to one Kapp.

Technology

Based on the big three plus one. Javascript (angular), CSS, HTML + a Database (Cassandra)

Linking to Your Applications

Request CE uses Bridges to draw information from other applications (Salesforce, Remedy, Database, ServiceNow, etc)

Application Navigation
Walk through of overall navigation not related to a specific Console.
Application Glossary