Overview
Updates the status and status reason if needed for a specific BMC ITSM7 Change (CHG:Infrastructure Change) request.
Detailed Description
Updates the status and status reason, if needed, for a specific BMC ITSM7 Change (CHG:Infrastructure Change) request. Depending on the Status provided, a Status Reason might be necessary. The status and status reason combination should be valid per the system/workflow.
Parameters
| Name | Description |
| Change ID | The change id of the record to be updated |
| Status | The status that the change will be changed to |
| Status Reason | The status reason that the change will be changed to. This is required if going to a certain statuses. |
Sample Configuration
| Parameter | Example Configuration |
| Change ID | <%=@results['create_change']['Change ID']%> |
| Status | Cancelled |
| Status Reason | No Longer Required |
Results
| Name | Description |
| Entry ID | The entry id of the record updated. |
Change Log
| Version | Date | Description |
| 1 | Apr 10, 2014 | Initial version |
