Skip to main content

IMPORTANT - Product End of Life Statement - IMPORTANT

Request RE, Survey, and Calendar 1.5 Support Ending December 31, 2020
Contact Kinetic Data Support with Questions
Kinetic Community

Service Request Blueprinting

Learn how consistent and thorough service request requirements gathering can save you time and money. In this session we will review a service request blueprint document that will help you improve upon your requirements gathering process. See an example of a Blueprint Doucment that can be used to thouroughly document your Service Requests and their processes.

Images

BlueprintProcessFlow.jpg

 

Topics

  • Discuss challenges of defining service request requirements.
  • Benefits of documenting your services.
  • Benefits of using consistent documentation.

Synopsis

  • Speeds development which saves money
  • You don’t need to be the subject matter expert to develop the service request
  • New developers don’t need to reinvent the wheel
  • Increases accuracy (develop the service request correctly the first time)
  • Provides for better support of the service request as time passes

Presentation Video