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Kinetic Community

Manage Messages Tab

Track errors related to the notifications system.


The Manage Messages tab offers Administrators the ability to view email messages that have not been sent out of the system (in pending status).  Most often, the problem occurs because a message template has been incorrectly formatted.  This screen helps determine where the problem may have occurred. 


Figure: Manage Messages Tab

configuration manage messages.JPG

The Message Template drop-down list allows you to investigate where a delay may be occurring by viewing available message templates. 


The Number of Hours Old box allows you to prioritize messages by the oldest “pending status”, or by a particular group of delayed messages.